FAQ’s

Printing is a delicate process, that’s why I only work with one of the best print labs in town. Giclée fine art printers have a higher resolution per dot per square inch than normal inkjet printers, giving you a more detailed print. They print on the latest Pro Epson printers at the highest possible print resolution available on the market.

An international label called Digigraphie guarantees the highest standard for digital photography productions. With Digigraphie, professional photography benefits from the advancement of digital technology and the works produced have exceptional quality and durability. Digigraphie is based on precise criteria and strict rules of use.

All fine art prints include a white border for two main reasons. Firstly, it acts as a protective layer for the edges during shipping. Secondly, it facilitates positioning the photo behind your mounting paper without cropping any part of the image, whether you frame it yourself or seek professional framing. Please note that the size specified in your order refers to the photo size, not the overall paper size. The border is added outside the photo to ensure the image remains intact.

Note: Handle the paper carefully to avoid wrinkles and fraying.

When it comes to displaying my prints in your living room, I understand that every interior is unique. That’s why I leave the decision of choosing the perfect presentation style to your personal taste. To give you the freedom to select your preferred frame, I only deliver the giclée Fine Art prints on Hahnemühle papers. You can frame the print yourself, but we recommend visiting a local framer for professional results.

I may offer frames and framing in the near future. But for now I can only advice you. So if you have any question about framing, please contact me.

Creating high-quality prints is a detailed process that requires precision and care. It typically takes about 1 to 2 weeks to print and deliver the artwork to your doorstep. This time frame reflects the craftsmanship and dedication I put into each print. After shipment, we will provide you with a tracking number to monitor your order.

All prices in the shop include VAT (BTW). We are not responsible for any customs duties or clearance costs.

Regardless of the size of your artwork, we ensure that the products are carefully packaged to prevent damage.

You never know if you don’t ask. Use the contact form to send your request.

In exceptional cases that your print arrives in anything less than perfect condition, please let me know immediately by use of the contact form and I will reply as soon as possible.

Note: To help you better, please take photos of the damaged piece and the packaging it arrived in. Also notify the carrier so I can claim back the order.

All cancellations and order changes must be made within 24 hours of the original purchase. All prints are made to order and once the printer is running there is unfortunately no way back.

All prints are made to order and are non-refundable. Once the printer starts printing the artwork, there is no turning back. I have a 24 hour cancellation policy.

However, if your print arrives damaged, please report it to the carrier immediately. Please take photos of the damaged print and damaged packaging so I can claim it from the carrier. In this case I would be happy to replace your print. You must return the damaged print including certificate (shipping at your own expense) to me or destroy it. This is because it is always a limited edition.

Please note: Instead of returning, you can also send me proof of destruction of the print and certificate.